Auvant designs bilingual request portals that make public intake easier for residents and internal processing clearer for teams.
Clear questions, attachments, validation, and messages in both languages.
Assignment, priorities, notes, statuses, and action history.
Receipts, notifications, and exports for responsible teams.
The portal can stay simple for residents while giving staff the tools needed to process requests properly.
Auvant works with organizations that need to improve operations without losing control of their systems, data, or user experience.
Yes. Auvant can scope, prototype, and deliver a mandate related to Citizen request management portal, with attention to bilingual delivery, accessibility, documentation, and handoff.
To reduce risk, we often recommend a scoping note or short prototype before a full implementation mandate.
Deliverables can include a process map, prototype screens, data and access matrix, acceptance criteria, implementation plan, and handoff documentation.
A first conversation helps clarify scope, risks, data, and the most useful mandate format.